Qwiser™ Salesperson

Qwiser Salesperson, developed especially for e-commerce sites, is the most advanced search, navigation and merchandising solution available today. Qwiser Salesperson makes e-commerce sites' bottom line revenue goals possible through a solution that mimics the efficiencies of a live salesperson. Its algorithms enable the solution to respond appropriately to shoppers' queries with quick and accurate matches when queries are straightforward and with interactive dialog that guides the shopper directly to the desired items when queries require clarification and refining.

Qwiser Salesperson is a comprehensive integrated solution. Its other, complementary modules cover every aspect of online selling and supply easy-to-use tools that facilitate smooth management, providing the optimal conditions in which sales and revenue increase.

Qwiser Salesperson is a multi-faceted solution whose algorithms effectively respond to all the different kinds of queries shoppers submit to online stores. It operates in three stages:

Query Analysis - Understands shoppers' queries; immediately responds to clear queries; detects queries in need of refinement and forwards them to the next stage.

Dynamic Refinement - Interacts with shoppers when queries lead to too many results or when queries are unclear.

Analytics and Machine Learning - Learns from shoppers' queries and purchases to enhance Qwiser performance on a daily basis; produces real-time reports of shopper activity in the online store. Learn more about Qwiser Analytics/Machine Learning>>

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Qwiser™ Salesperson Key Features

Online shoppers' queries can vary widely in terms of clarity, descriptions, misspellings and so forth. Qwiser Salesperson ensures that every query encountered is responded to with relevancy and accuracy. The thrust of the Qwiser Salesperson approach is to take advantage of every contact with the shopper to both make a sale and retain a loyal customer. This is evident in the solution's sales-oriented features.

Click here for Qwiser Salesperson search features that lead to sales.

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Bottom Line Results

The full Qwiser Salesperson solution enables you to:

Control your marketing campaigns: Your marketing team manages your shop creating business rules, cross-sell and up-sell promotions, new product categories, and more.

Apply bottom-line focused business decisions: Understand real-time shopper behaviour with Qwiser Analytics and quickly follow up on important trends.

Profits from automated product re-positioning: Analytics' Machine Learning automatically repositions your shop's products on your results pages. True shopper demand is reflected. Shoppers immediately see the items that interest them most and are most likely to buy.

Benefit from one-click focused traffic: Traffic Builder ensures top placement on the results page of search engines like Google and Yahoo! Potential customers click your link and arrive directly at the product they want in your shop.

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Qwiser™ Analytics/Machine Learning

Qwiser Analytics' insightful reports provide the tools to make informed, fact-based marketing and business decisions, optimise keyword campaigns, decide on promotions and banners, and more. Sellers learn about their online customers and the products they carry including, among other things:

• Emerging trends
• Top-sellers
• Queries declining in popularity
• Effectiveness of special campaigns
• Most revenue-producing queries

Unique to Qwiser Analytics is its machine learning feature.

Based on the statistics revealed in the reports, the machine learning feature automatically and continuously improves Qwiser search behaviour by ensuring that for every single query submitted, the items that generate the most interest amongst shoppers always appear at the top of the first page of results.

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